Your privacy and data security are fundamental to our mission of transforming healthcare through AI technology.
Last updated: January 2024
Full compliance with healthcare privacy regulations
We only collect data necessary for our AI services
Clear information about AI data usage and sharing
Secure deletion when data is no longer needed
We collect information you provide directly to us, such as when you create an account, use our AI healthcare services, or contact us for support. This may include your name, email address, phone number, and professional credentials.
When you use our AI healthcare services, we may collect protected health information (PHI) as defined by HIPAA. This information is processed by our AI systems with the highest level of security and privacy protection.
We automatically collect certain information about your use of our AI services, including log data, device information, and usage patterns to improve our platform's performance and AI model accuracy.
We use your information to provide, maintain, and improve our AI healthcare services, including diagnostic support, predictive analytics, and clinical decision support systems.
With appropriate consent and de-identification, we may use aggregated data to train and improve our AI models, ensuring better accuracy and performance for all users.
We may use your contact information to send you important updates about our AI services, security notifications, and respond to your inquiries and support requests.
We may share your health information with authorized healthcare providers involved in your care, in accordance with HIPAA regulations and your explicit consent.
We work with trusted third-party service providers who assist us in operating our AI platform. These providers are bound by strict confidentiality agreements and HIPAA compliance requirements.
We may disclose information when required by law, court order, or to protect the rights, property, or safety of Healvanta, our users, or others, always in compliance with applicable privacy laws.
All data is encrypted both in transit and at rest using industry-standard encryption protocols. We employ end-to-end encryption for all sensitive healthcare information processed by our AI systems.
We implement strict access controls and authentication mechanisms to ensure that only authorized personnel and AI systems can access your information, following the principle of least privilege.
Our security practices and AI systems are regularly audited by independent third parties to ensure compliance with HIPAA, SOC 2, and other relevant security standards.
You have the right to access, update, or correct your personal information. You can request a copy of your data or make corrections through your account settings or by contacting us.
You have the right to request a copy of your data in a structured, machine-readable format, allowing you to transfer your information to another AI healthcare service provider if desired.
You may request to opt-out of certain AI processing activities, subject to legal and regulatory requirements. We will inform you of any limitations this may have on our services.
We retain your information only as long as necessary to provide our AI services and comply with legal obligations. Healthcare data is retained according to applicable medical record retention requirements.
When data is no longer needed, we securely delete it using industry-standard data destruction methods to ensure it cannot be recovered or reconstructed by any AI system.
If you have any questions about this Privacy Policy or our AI privacy practices, please contact us:
Privacy Officer
Email: privacy@healvanta.com
Phone: +92 335 2610088
Address: Karachi, Pakistan
We will respond to your privacy-related inquiries within 30 days of receipt.